Success Stories in the Public Sector

  • Business Processes for Strategic Alignment

    Aligning ICT tools with business processes fostered collaboration and growth while supporting strategic initiatives. The project streamlined operations by integrating PM²-Agile and BPMN methodologies and ensured readiness for post-2020 processes.

  • Digital Transformation for End-User Support

    Two strategic roadmaps with 16 initiatives transformed operational workflows by addressing call handling inefficiencies, leveraging AI, big data, and cloud technologies to improve performance and rebuild trust in key service providers.

  • EUROPA 2.0 Web Publishing Transformation

    The EUROPA 2nd Generation web portal set a new benchmark in web publishing. Agile, QA, and SEO strategies supported the European Commission’s digital single-market strategy, delivering innovative and impactful solutions.

  • ICT Change Management and Data Migration Projects

    Complete lifecycle management of ICT systems ensured efficient data migrations, improved business processes, and reduced costs. The project enhanced operational efficiency and data quality by mitigating risks and delivering ECM solutions.

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