Our Innovation & Market Operations approach helps organisations design, test, and scale responsible innovation while strengthening competitiveness in complex markets. Through readiness diagnostics, stakeholder analysis, and the co-development of impact-driven business cases and market strategies, we enable evidence-based decision-making and adaptive execution. This supports pilot delivery, operational turnaround, and capability building that drive sustainable growth, resilience, and long-term value through structured governance and continuous monitoring.
Are innovation ideas stalling at pilot stage, lacking strategic direction or market traction, while regulatory and competitive complexities hinder scalable growth?
Our Innovation & Market Operations Services help you assess readiness, map stakeholders and market dynamics, co-create impact-driven business cases and go-to-market strategies, and deliver pilots with governance and capability building, enabling responsible innovation, scalable market entry, and long-term sustainable growth.
Our Innovation & Market Operations for Impact Services are structured around a four-phase model: assess & align, design & decide, enable & implement, and sustain & evolve. This ensures clarity, consistency, and a coherent progression across the transformation journey.
Establish a clear foundation for innovation and market operations by assessing organisational readiness, stakeholder dynamics, and regulatory expectations. This phase ensures shared understanding of opportunities, risks, and strategic priorities.
Co-design innovation strategies and market roadmaps tailored to complex, regulated, and multi-stakeholder environments, ensuring coherence, competitiveness, and measurable impact.
Activate innovation and market strategies through targeted pilots, operational improvements, and capability building that support responsible scaling and sustained competitiveness.
Ensure long-term competitiveness and sustainable impact through continuous monitoring, adaptive governance, and strategic evolution.
Our
Innovation & Market Operations for Impact Services translate this four-phase approach into tangible outcomes for your organisation.
Key benefits include:
Our successful initiatives show how organisations convert the key benefits of our Innovation & Market Operations for Impact Services into real, measurable return on investment, gaining strategic clarity, faster execution, and stronger long-term performance through responsible, integrated transformation that connects strategy, operations, and ICT, while reinforcing sustainability and EU-aligned governance commitments.
Steered strategy, R&D, marketing, P&L and intelligence during cross-border M&A to align business and engineering teams, resulting in USD 1.5B revenue growth (+10.9% YoY), a 70.8% subscriber increase and 48.9% regional EBITDA.
Steered P&L, business development, sales, marketing, solution architecting and PMO across telecom operations, resulting in 57 influenced deals, 31.2% EBITDA, 17.4% operating margin, 21.3% ROE, a 54% cost reduction and a 30% improvement in deployment time.
Supported the DTS committee with Nabisco, Walmart, P&G, IBM, SAP and Manugistics to develop CFAR later known as CPFR, resulting in adoption by more than 300 firms, doubled efficiencies and around 50% improvement in customer satisfaction.
Drove turnaround of a consulting portfolio serving 1800+ clients by steering the digital services lifecycle and PMO, resulting in clear market leadership, 53% of the five-year revenue forecast delivered in year one, and contributions to GRI reporting standards and co-investment roadmaps.
Drove strategic full-stack advisory and transformative interventions for more than 200 clients by developing 37 data-enabled services, steering product and service roadmaps and expanding into 5 new territories and 7 global partnerships, resulting in award-winning innovation and stronger market positioning.
Oversaw financial services operations in Central America by analysing and negotiating around USD 20M in credit agreements and supporting over 35 clients in financial, strategic and capital planning, resulting in a more competitive portfolio and leading market positioning.
Co-led the WBCSD Inclusive Business Alliance with SNV by engaging 180 multinationals representing around 15% of global GDP and enabling over 70 ventures across 10 countries, resulting in stronger ecosystem collaboration between companies, governments, civil society and development actors.
Co-led the EU Biodiversity Campaign supporting Spain’s commitments under the Convention on Biological Diversity by promoting instruments such as payments for environmental services, biodiversity banking and environmental accounting, resulting in the country’s first biodiversity finance strategy.
Advised Telefónica on internal transformation, corporate strategy, open innovation and ecosystem development by shaping the strategic launch of Wayra, resulting in support for more than 300 entrepreneurial ventures across Latin America.
Coordinated engagement of 35 key stakeholders in EU Single Market debates by structuring 97 policy contributions, resulting in tangible influence on regulatory agendas for banking, employment, youth and female-led entrepreneurship and the digital single market.
Spearheaded urban innovation and inclusive planning for the City of Madrid by directing global brand repositioning and regenerative planning for the Madrid Río project, resulting in a three-point rise in global reputation and international recognition with the Veronica Rudge Green Prize.
Contributed to Brazil–Scotland energy and technology strategy by supporting strategic communications for Scottish clusters in Brazil, resulting in strengthened wind energy and green data-centre ecosystems, higher visibility across five diplomatic summits and participation in key regulatory forums.
Led the strategic launch and institutional positioning of the 3M Spain Innovation Center by supporting cultural transformation and multichannel communications, resulting in enhanced innovation visibility across industrial, healthcare and scientific sectors.
Co-led Youth on the Move outreach in Spain and Portugal by promoting equity, academic mobility, digital access and youth entrepreneurship, resulting in engagement of more than 12,000 participants across the campaign.
Advised on stakeholder outreach, financial communications and brand visibility for Twitter’s Spanish market entry and IPO, resulting in a 73% share-price rise on the first day of trading.